By overnight mail: Send your check or money order to Suddenlink Communications, 5065 Wooster Road, Cincinnati, OH, 45226.By mail: Send your check or money order to Suddenlink Communications, P.O.Automatic payment: Sign up for Suddenlink’s EZ Pay.Note: it can take 2–3 days to process drop-box payments. Some of these places have payment drop boxes. At a Suddenlink store: Visit one of Suddenlink’s store locations during business hours.If you need to avoid a late fee or service interruption, use a faster method. These payments don’t hit your account for 3–5 days. At a local business: Some businesses, like grocery stores, will forward your payment to Suddenlink.

Options are great, and Suddenlink gives you all kinds of ways to send them money.

Be sure to include the date in the file name for easy reference.

CTRL-V to paste your chat into the doc.

Open a blank MS Word or Google Doc document.

Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation.

And unfortunately, Suddenlink doesn’t offer this service. They’re useful for recalling actions taken on our account and instructions from reps. Our wait times averaged one to five minutes, with one lasting 15 minutes.Īlso, we love chat transcripts. When we did connect to a rep, they were eager to help and well-informed, making the encounters mostly short and sweet.Ī couple of complaints, though: Suddenlink doesn’t indicate wait times in chat.

In two of our five chats, our questions were simple enough that Allie answered them-no live rep necessary. Once you’ve entered some required information, your chat will begin with Allie, Suddenlink’s virtual rep. If it’s yours, too, Suddenlink chat customer service is open from 9:00 a.m. But real-time advice is always our preference. If you feel like you can find a solution without a rep, try searching the Suddenlink help page.

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